Christmas Shipping Times & Cut-Off Dates

Need Your Item Before Christmas Day?

We will be shipping orders until 3.00pm Monday the 24th of December. If you want to ensure you have your order in time for Christmas Day, these are our guaranteed order cut-offs for Express Post:

• 2pm (AEST) Wednesday 19 December - for postcodes in the National Express Network.
• 2pm (AEST) Friday 14 December - all other locations (see below for complete list and detailed breakdown by postcode).

Important: Please consider either marking your parcel as Signature Not Required (you can select this option at the checkout), or allow an additional day in case the parcel cannot be delivered as no-one is home to sign, and you need to go to the post office the next day to collect it.

 

What if my parcel doesn't arrive in time?

 

Australia Post - Express Post

If you choose Express Post, order by the times/dates specified above, and your parcel does not arrive by Monday the 24th of December 2018, we will provide a credit for the value of the Express Post charge you paid on your order. Just email us at info@petsofaustralia.com.au to let us know.

Australia Post - Standard

We cannot provide any guarantees around Australia Post - Standard, as the system can be pretty busy at this time of year. So if you need it for Christmas and it's getting close, we recommend choosing Express Post.

Regular Post/Free Shipping

Items are usually sent with Australia Post for smaller parcels and Sendle (Couriers Please or Fastway) for larger parcels. We cannot provide any guarantees around Regular Post, as the system can be pretty busy at this time of year. So if you need it for Christmas and it's getting close, we recommend choosing Express Post.

 

Note: In most cases with parcels under 500g, we will do our best to upgrade them to Express Post to get them to you as soon as possible but you must choose Express Post for the delivery guarntee.

 

DETAILED EXPRESS POST CUT OFF GUIDE:

Destination Area	Cut-off Date - Order by 2pm	Destination Postcode
ACT - Canberra CBD & Metro	Wednesday, 19 December 2018	2600-2601,0200-0250,3602-2639,2900-2920
ACT - Regional	Tuesday, 18 December 2018	0251-0299
NSW - Sydney CBD & Metro	Wednesday, 19 December 2018	1000-1299, 2000-2009, 1300-1920, 2010-2249, 2555-2574, 2740-2786
NSW - Outer Metro	Wednesday, 19 December 2018	2250-2310, 2500-2530
NSW - Other	Tuesday, 18 December 2018	2311-2338, 2340, 2348, 2350, 2351, 2413-2430, 2440, 2442, 2444, 2450, 2460, 2470, 2480, 2531-2554, 2575-2599, 2640, 2641, 2708, 2649-2650, 2653, 2665-2672, 2678, 2720-2730, 2787-2820, 2830, 2845-2877
NSW - Vic Border	Tuesday, 18 December 2018	2640, 2641, 2708, 3689-3690
NSW - Rural	Monday, 17 December 2018	2339, 2341-2347, 2352-2412, 2431-2439, 2441, 2443, 2445-2449, 2451-2459, 2462-2469, 2471-2479, 2481-2483, 2642-2648, 2651, 2652, 2654-2664, 2673-2675, 2680-2707, 2709-2719, 2731-2739, 2821-2829, 2831-2844, 2878, 2879
NT - Darwin CBD	Monday, 17 December 2018	0800-0821
NT - Other	Monday, 17 December 2018	0828-0832,0850,0851,0860-0871,0900-0999
NT - Rural	Friday, 14 December 2018	0822,0835-0847,0852-0854,0872,0880-0889
QLD - Brisbane CBD & Metro	Thursday, 20 December 2018	4000-4004,9000-9299, 4005-4209, 9400-9596
QLD - Gold Coast	Thursday, 20 December 2018	2484-2490, 4210-4299; 9726;9728;9729
QLD - Outer Metro	Thursday, 20 December 2018	4210-4305, 4350, 4500-4510, 4520, 4550-4601, 4650, 4655, 4670,9597-9599,9700-9799,9880-9919, 9400-9596
QLD - Other	Wednesday, 19 December 2018	4306-4349, 4351-4428, 4486-4487, 4494-4498, 4511-4519, 4602-4649, 4659-4669, 4671-4676, 4680, 4700-4703, 4740, 4810-4815, 4817, 4818, 4870,9920-9998
QLD - Rural	Wednesday, 19 December 2018	4454-4482, 4488-4493, 4521, 4677-4679, 4681-4699, 4704-4739, 4741-4809, 4816, 4819-4869, 4871-4899
SA - Adelaide CBD & Metro	Wednesday, 19 December 2018	5000-5005, 5800-5879, 5006-5199, 5880-5999
SA - Other	Monday, 17 December 2018	5203, 5211, 5214, 5223, 5238, 5241, 5244, 5251, 5253, 5255, 5260, 5264, 5267, 5268, 5271, 5277, 5280-5290, 5304, 5330, 5333, 5341, 5343, 5345, 5352, 5353, 5355, 5373, 5413, 5417, 5422, 5453, 5461, 5491, 5501, 5502, 5520, 5523, 5540, 5554, 5556, 5558, 5571, 5573-5576, 5600, 5602-5606, 5608, 5631, 5633, 5640, 5700, 5720
SA - Rural	Friday, 14 December 2018	5201, 5202, 5204-5210, 5212, 5213, 5220-5223, 5231-5237, 5240, 5242, 5243, 5245-5250, 5252, 5254, 5256-5259, 5261-5263, 5265-5266, 5269, 5270, 5272-5276, 5278, 5279, 5291-5303, 5306-5329, 5331, 5332, 5340, 5342, 5344, 5346-5351, 5354, 5356-5372, 5374-5412, 5414-5416, 5418-5421, 5430-5452 , 5454-5460, 5462, 5490, 5493, 5521, 5522, 5550, 5552, 5555, 5560, 5570, 5572, 5577-5583, 5601, 5607, 5609, 5630, 5632, 5641-5690, 5710, 5722-5749
TAS - Hobart CBD, Launceston	Tuesday, 18 December 2018	7000-7003,7250, 7248- 7325,7900-7999
TAS - Rural	Monday, 17 December 2018	7020-7049,7054,7109-7216,7330-7500
VIC - Melbourne CBD & Metro	Wednesday, 19 December 2018	3000-3010, 8000-8399, 3011-3210, 8400-8899
VIC - Rural	Monday, 17 December 2018	3211-3220, 3335-3338, 3340*, 3350, 3353-3356, 3427-3429, 3550, 3552-3556, 3629-3632*, 3660-3661, 3750*-3755*, 3757*, 3765-3767, 3782, 3785-3796, 3800-3806, 3810*, 3825, 3840-3844, 3910-3915, 3930-3934, 3975-3977*
VIC Other	Tuesday, 18 December 2018	3221-3334, 3341-3349, 3351-3352, 3357-3426, 3430-3549, 3551, 3557-3628, 3633-3659, 3662-3688, 3691-3749, 3756, 3758-3764, 3768-3781, 3783, 3797-3799, 3807-3809, 3811-3824, 3826-3839, 3845-3909, 3916-3929, 3935-3974, 3978-3999
WA - Perth CBD	Wednesday, 19 December 2018	6000-6005,6800-6899
WA - Perth Metro	Tuesday, 18 December 2018	6006-6214,6900-6999
WA - Other	Monday, 17 December 2018	6215-6699
WA - Rural	Friday, 14 December 2018	6700-6770